COVID-19 concerns

In response to COVID-19 concerns:

With the dynamic health situation we are currently facing, we at Scherer Chevrolet Buick GMC would like to reassure our valued staff, customers, and guests of our ongoing commitment and dedication to their safety, health, and well-being. The Scherer family dealership is an essential service in the Waterloo Region. We will continue to operate fully while ensuring the safety and needs of our customers and our community.
 
As we continue to operate our dealership over the following weeks and months, we have taken extra precautionary measures to reassure our clients during these uncertain times. Including, but not limited to:

• Our staff is exercising extreme caution by sanitizing work stations & regularly washing their hands.
• Public areas are sanitized often, and as always, a full-dealership cleanse takes place each night.
• Our shuttle vehicles are wiped down with antibacterial wipes after every trip.
• Every vehicle is wiped down with Germosolve by the technician after the vehicle has been serviced.
• 
Every service customer gets a new sanitized pen to sign any documentation.
• Our salespeople wash their hands before & after every test drive, and we encourage our customers to do the same.
• Our technicians wash their hands before & after each vehicle worked on, before returning the vehicle to the customer.
• Our service department has placed additional service shuttles on the road to limit the number of passengers per trip. This is in place to avoid overcrowding and maintaining social distance.
• Our staff is avoiding physical contact with clients in the form of handshaking and we have temporarily suspended this practice.
• Hand sanitizing stations are available throughout the dealership.
• We have asked all staff to stay home if they are feeling ill. If they display symptoms while in the workplace our managers will be instructing the employee to leave the workplace immediately.

We believe diligence and caution are the cornerstones to navigate these difficult times and want you to know we have always been committed to a safe work environment for our clients and staff, but have significantly raised the bar to meet these new daily challenges. Rest assured, we are taking all precautions!

As we move forward it is with great respect that we ask you all to be smart, be safe, and be considerate of others when you enter the dealership and or any public space.

We thank you all for your support and friendship.

The Scherer family

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